Call us!(ID:313946)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up window will open. It contains exhaustive information about all the operations that you can perform on the given page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of instructional videos clarifying how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, have a peek at our comprehensive FAQ database, which comprises questions asked by actual users and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24/7 and ready to help you with any issue. Each trouble ticket you submit will be responded to in less than 60 minutes (the average trouble ticket response time is about 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 313946

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com